Privacy Policy

1. Introduction

Jinan Silk Pet Technology Co., Ltd. ("we", "us", "our") operates the website jinansilkpet.com. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or submit an inquiry.

2. Information We Collect

We collect only the information you voluntarily provide through our contact and inquiry forms:

• Full name
• Email address
• Phone / WhatsApp number
• Product interest and message content

We do not collect payment information, as all transactions are handled offline.

3. Automatically Collected Data

Like most websites, we automatically receive certain technical information when you visit, including:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or source

This data is collected through cookies and standard server logs and is used solely for website analytics and performance monitoring.

4. How We Use Your Information

We use the information you provide for the following purposes only:

• Responding to your inquiries and providing quotes
• Sending free samples at your request
• Communicating about OEM/ODM projects and order details
• Improving our website and user experience

We do not sell, rent, or trade your personal information to third parties.

5. Data Sharing

We may share your information only in these limited circumstances:

• Service providers: Third-party tools we use to operate our website (e.g., form processing via FormSubmit.co, analytics). These providers are contractually bound to protect your data.
• Legal requirements: If required by law, regulation, or court order.

6. Cookies

We use minimal cookies for:

• Cookie consent preference (stores whether you accepted or declined cookies)
• Website analytics (anonymous usage data)

You can disable cookies in your browser settings at any time. Declining cookies will not affect your ability to browse our website or submit inquiries.

7. Data Retention

We retain your inquiry data for the duration of our business relationship plus a reasonable period thereafter. Automatically collected analytics data is retained for up to 26 months. You may request deletion of your personal data at any time by contacting us.

8. Data Security

We implement reasonable security measures to protect your personal information, including SSL encryption (HTTPS) for all data transmission. However, no method of electronic storage or transmission is 100% secure.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Withdraw consent at any time

To exercise any of these rights, contact us at the email below.

10. Third-Party Links

Our website may contain links to external sites (e.g., LinkedIn, Facebook, WhatsApp). We are not responsible for the privacy practices of those third-party platforms. Please review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact Us

For questions about this Privacy Policy or to exercise your data rights:

Jinan Silk Pet Technology Co., Ltd.
Jinan, Shandong, China
📧 weihuidan@jinansilkpet.com
📱 +86 135 8907 1779
🌐 jinansilkpet.com